Refund policy
Welcome to OnetechX.
We want our customers to be satisfied with every purchase. If you receive a defective, damaged, or incorrect product, please contact us within 7 days of delivery at onetechx27@gmail.com.
Eligible Returns
- Product received damaged or defective.
- Wrong product delivered.
- Product not functioning as described.
Non-Returnable Items
- Products damaged due to misuse.
- Items returned without original packaging.
- Clearance or final sale items.
Refund Process
- Once the returned item is inspected, refunds will be processed to the original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the error was on our side.
For return requests, email: onetechx27@gmail.com