Refund policy

Welcome to OnetechX.

We want our customers to be satisfied with every purchase. If you receive a defective, damaged, or incorrect product, please contact us within 7 days of delivery at onetechx27@gmail.com.

Eligible Returns

  • Product received damaged or defective.
  • Wrong product delivered.
  • Product not functioning as described.

Non-Returnable Items

  • Products damaged due to misuse.
  • Items returned without original packaging.
  • Clearance or final sale items.

Refund Process

  • Once the returned item is inspected, refunds will be processed to the original payment method within 5–10 business days.
  • Shipping charges are non-refundable unless the error was on our side.

For return requests, email: onetechx27@gmail.com